Rules of Play

1.All children attending Dre Twt must be accompanied and supervised by a responsible adult who must stay within the building at all times.

2.Because Dre Twt has a large amount of resources and props that have small parts. Children under the age of 3 must be directly supervised at all times by their responsible adult.

3.In order for us to keep Dre Twt clean for all, please remove your shoes and ensure socks are worn at all times. If you happen to forget your socks you can purchase a pair from us.

4.We understand that accidents can happen with little people. If this does happen please inform a member of staff so we can make sure that it can be cleaned as quickly as possible and does not affect the enjoyment of others.

5. Because of the space and also to keep the area clean buggies and prams are not permitted within Dre Twt. They can be left in our hallway if needed.

 6.To make sure that you have the best experience, we make sure we clean and tidy just before you arrive, because of this, we will not open our doors until 5 minutes before the session. Sessions are 75 minutes long Monday to Friday and 90 minutes long at weekends. When the session has ended we kindly ask you to leave promptly to allow us to return Dre Twt to its original state ready for the next session.

7.Dre Twt is safe and we follow high safety standards, however nothing is guaranteed when little people are involved and accidents can sometimes happen. If an accident does happen, please inform a member of our trained staff so they can assist you. These incidents may be logged as part of our safety audits and to enable us to reduce potential future accidents from happening.

8.We want everyone to enjoy their time with us at Dre Twt so we would be grateful if you can help us by leaving and returning items to their correct place at the end of the session. Be polite and respectful to others.

9.Food and drink must be kept to the designated seating area and are not permitted within the Dre Twt sections. This ensures that equipment is kept clean and children are kept safe. We kindly ask that only food and drink bought at Dre Twt to be consumed on the premises. 

10.It is necessary for us to collect personal data from you when you book. We will only ever gather data that you provide voluntarily and that is necessary for the booking to be processed effectively such as your computer’s IP address. This will be deemed to be consent from yourself in order for us to communicate with you about the service that you have purchased. We will never sell your data on and will only keep and process your data for a time that is necessary for us to complete what is required.

11. Recording memories of your little ones is lovely. Please feel free to take photos for your own personal use, whilst being respectful to others who are also playing in Dre Twt. The use of Photos for commercial purposes is  prohibited without the prior consent of the directors of Dre Twt.

12.Bookings are non refundable, change of bookings can only be done if we have received 24 hours prior notice and can not be changed multiple times. Please phone or email us to change bookings. We are unable to make changes to bookings through facebook messages 

13.The person making the booking is responsible that all in their party is aware of Dre Twt rules.

15.We control who enters the building but we cannot be responsible or held liable for any loss, stolen or damage to personal belongings during your visit.

Rules of Play

1.All children attending Dre Twt must be accompanied and supervised by a responsible adult who must stay within the building at all times.

 

2.Because Dre Twt has a large amount of resources and props that have small parts. Children under the age of 3 must be directly supervised at all times by their responsible adult.

 3.In order for us to keep Dre Twt clean for all, please remove your shoes and ensure socks are worn at all times. If you happen to forget your socks you can purchase a pair from us.

 4.We understand that accidents can happen with little people. If this does happen please inform a member of staff so we can make sure that it can be cleaned as quickly as possible and does not affect the enjoyment of others.

5.Because of the space and also to keep the area clean buggies and prams are not permitted within Dre Twt. They can be left in our hallway if needed.

 6.To make sure that you have the best experience, we make sure we clean and tidy just before you arrive, because of this, we will not open our doors until 5 minutes before the session. Sessions are  75 minutes long week days and 90 minutes long at weekends. When the session has ended we kindly ask you to leave promptly to allow us to return Dre Twt to its original state ready for the next session.

 7.Dre Twt is safe and we follow high safety standards, however nothing is guaranteed when little people are involved and accidents can sometimes happen. If an accident does happen, please inform a member of our trained staff so they can assist you. These incidents may be logged as part of our safety audits and to enable us to reduce potential future accidents from happening.

 8.We want everyone to enjoy their time with us at Dre Twt so we would be grateful if you can help us by leaving and returning items to their correct place at the end of the session. Be polite and respectful to others.

 9.Food and drink must be kept to the designated seating area and are not permitted within the Dre Twt sections. This ensures that equipment is kept clean and children are kept safe.

 10.It is necessary for us to collect personal data from you when you book. We will only ever gather data that you provide voluntarily and that is necessary for the booking to be processed effectively such as your computer’s IP address. This will be deemed to be consent from yourself in order for us to communicate with you about the service that you have purchased. We will never sell your data on and will only keep and process your data for a time that is necessary for us to complete what is required.

 11.Recording memories of your little ones is lovely. Please feel free to take photos for your own personal use, whilst being respectful to others who are also playing in Dre Twt. The use of Photos for commercial purposes is prohibited without the prior consent of the directors of Dre Twt.

 12.Bookings are non refundable, change of bookings can only be done if we have received 24 hours prior notice and can not be changed multiple times. Please phone or email us to change bookings. We are unable to make changes to bookings through facebook messages 

 13.The person making the booking is responsible that all in their party is aware of Dre Twt rules.

 14.We control who enters the building but we cannot be responsible or held liable for any loss, stolen or damage to personal belongings during your visit.